Terms and Conditions for Leather Goods Manufacturing – India
These Terms and Conditions outline the rules and regulations governing the manufacturing, sale, and distribution of leather goods by our company. By engaging with our services, you agree to comply with these terms. Please read them carefully to ensure a smooth business relationship.
1. General Terms
1.1. These Terms and Conditions apply to all transactions, agreements, and contracts related to the manufacturing and sale of leather goods.
1.2. By placing an order or entering into an agreement, clients confirm their acceptance of these terms. If you disagree with any part, please refrain from proceeding.
1.3. Our company reserves the right to modify or update these Terms and Conditions at any time without prior notice. The latest version will always be available on our website and will govern all transactions.
1.4. All transactions are conducted under the laws of India, and any disputes will be resolved in Indian courts.
2. Product Information
2.1. We specialize in manufacturing premium leather goods, including but not limited to bags, wallets, belts, jackets, footwear, and custom-designed items.
2.2. Every product is crafted with high-quality materials and traditional techniques, ensuring durability and style.
2.3. Variations in texture, color, and minor imperfections are inherent to natural leather and should not be considered defects.
2.4. Clients are encouraged to review product specifications, including material type, dimensions, and customization options, before placing an order.
2.5. Any customization requests must be detailed and confirmed in writing before production begins.
3. Pricing and Payment
3.1. Prices are provided in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
3.2. Custom orders may incur additional charges depending on the complexity of the design and materials used.
3.3. Payment terms:
  • 50% advance payment is required for custom orders.
  • The remaining balance must be settled before shipment.
3.4. Accepted payment methods include bank transfers, UPI, credit/debit cards, and other electronic payment platforms.
3.5. Delays in payment may result in postponed production schedules or cancellations.
3.6. Discounts or promotional offers, if applicable, cannot be combined unless explicitly stated.
4. Order Process
4.1. Orders can be placed through our website, email, or direct communication with our sales representatives.
4.2. Once an order is confirmed, clients will receive a detailed invoice specifying product details, pricing, and delivery timelines.
4.3. Changes or modifications to orders must be requested within 48 hours of confirmation. After this period, changes may not be feasible.
4.4. Production timelines vary based on order size, product complexity, and customization requirements. Clients will be informed of the estimated delivery date at the time of confirmation.
5. Delivery and Shipping
5.1. We offer domestic and international shipping services. Shipping charges depend on the destination, weight, and size of the order.
5.2. While we strive to meet delivery deadlines, unforeseen circumstances such as weather disruptions or logistical issues may cause delays.
5.3. Clients are responsible for providing accurate delivery details. Additional charges may apply for redelivery due to incorrect information.
5.4. International clients are responsible for customs duties, taxes, and other import-related expenses.
5.5. Upon receiving the shipment, clients must inspect the goods and report any damages or discrepancies within 48 hours.
6. Returns and Refunds
6.1. Custom orders are non-refundable unless manufacturing defects are proven.
6.2. Standard products can be returned within 7 days of delivery if unused and in original packaging.
6.3. Refunds for eligible returns will be processed within 10 business days of receiving the returned goods.
6.4. Clients must bear the return shipping costs unless the return is due to a manufacturing defect.
6.5. No refunds will be issued for minor imperfections or natural variations in leather.
7. Quality Assurance and Warranty
7.1. We guarantee the quality of our products, ensuring they meet industry standards for leather craftsmanship.
7.2. A one-year warranty is provided for manufacturing defects. This does not cover damage caused by misuse, improper care, or natural wear and tear.
7.3. Clients are encouraged to follow the care instructions provided with each product to extend its lifespan.
7.4. Any warranty claims must be accompanied by proof of purchase.
8. Custom Orders and Intellectual Property
8.1. Custom designs remain the intellectual property of the client, but the production process and techniques remain proprietary to our company.
8.2. We reserve the right to showcase custom products (without disclosing client details) in our portfolio for promotional purposes unless explicitly instructed otherwise.
8.3. Clients must ensure that their custom designs do not infringe on third-party intellectual property rights.
9. Limitation of Liability
9.1. Our liability is limited to the cost of the product purchased.
9.2. We are not responsible for indirect losses, such as loss of income or business, resulting from delays, defects, or other issues.
9.3. Clients are responsible for ensuring that leather products meet local regulations in their respective countries.
10. Force Majeure
10.1. We are not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, or government restrictions.
10.2. In such cases, we will communicate promptly and work to minimize disruptions.
11. Amendments and Notifications
11.1. We reserve the right to amend these Terms and Conditions at any time.
11.2. Clients will be notified of significant changes via email or updates on our website.
12. Governing Law
12.1. These Terms and Conditions are governed by the laws of India.
12.2. Any disputes will first be addressed through mutual negotiation. If unresolved, they will be subject to arbitration or Indian court jurisdiction.
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