Privacy Policy
We are committed to safeguarding the privacy of all individuals who interact with our leather goods manufacturing services in India. This Privacy Policy outlines the methods we use to collect, store, and protect your personal data. By using our services or website, you agree to the practices described in this policy.
1. Information We Collect
To provide high-quality services and maintain smooth operations, we collect the following types of information:
1.1 Personal Identification Information
  • Your full name, email address, phone number, and physical address, provided during inquiries, purchases, or account creation.
1.2 Transactional Data
  • Billing information, payment details, and purchase history to process transactions efficiently and ensure accuracy in deliveries.
1.3 Device and Browsing Data
  • IP address, browser type, device details, and activity logs when interacting with our website.
1.4 Feedback and Preferences
  • Data from customer reviews, survey responses, and preferences shared to tailor our offerings and improve customer satisfaction.
2. Purpose of Collecting Data
We use your information responsibly to:
2.1 Order Fulfillment
  • Process your orders for leather products and provide efficient customer service.
2.2 Personalization
  • Customize your shopping experience by recommending products based on your preferences and browsing history.
2.3 Operational Improvements
  • Analyze user behavior to enhance website functionality and improve product quality.
2.4 Legal Compliance
  • Fulfill legal obligations such as tax regulations and prevent fraudulent activities.
2.5 Marketing Communications
  • With your consent, send promotional offers, updates about new product launches, and industry-related news.
3. Data Sharing Practices
We ensure that your personal data is shared responsibly and securely:
3.1 Service Providers
  • Trusted third-party vendors involved in shipping, payment processing, and technical support.
3.2 Legal Authorities
  • Disclosure to governmental or regulatory authorities when required by law or during legal proceedings.
3.3 Consent-Based Sharing
  • Any sharing of your data with other entities is done only with your explicit consent.
4. Data Security Measures
We employ a range of security protocols to safeguard your information:
4.1 Encryption
  • Secure transmission of data using advanced encryption technologies.
4.2 Controlled Access
  • Access to personal information is restricted to authorized personnel only.
4.3 Regular Audits
  • Routine system audits to identify vulnerabilities and reinforce security measures.
5. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Once the retention period expires, the data is securely deleted or anonymized unless otherwise required by law.
6. Use of Cookies
Cookies enhance your interaction with our website by:
  • Remembering your preferences for a seamless browsing experience.
  • Analyzing website performance to improve navigation and usability.
  • You may disable cookies in your browser settings, but this may affect certain features on our site.
7. Your Data Rights
You have the following rights regarding your personal information:
7.1 Access and Correction
  • Request access to the personal data we store about you and correct inaccuracies.
7.2 Data Portability
  • Obtain a copy of your data in a commonly used, machine-readable format.
7.3 Consent Withdrawal
  • Revoke your consent for data processing activities at any time.
7.4 Deletion Requests
  • Request the removal of your personal data, subject to regulatory and operational constraints.
8. Third-Party Links
Our website may include links to external platforms. We are not responsible for the privacy practices of these third-party websites and encourage users to read their respective privacy policies.
9. International Data Transfers
If your data is transferred to or processed in regions outside India, we take steps to ensure compliance with applicable data protection laws and maintain your data's security.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect or process data from minors. If such information is identified, it will be promptly deleted.
11. Updates to the Policy
This Privacy Policy may be updated periodically to reflect changes in our operations, services, or legal requirements. The latest version will always be available on our website.
12. Commitment to Transparency
We are dedicated to maintaining transparency in our data handling practices. Should you have questions or concerns, we encourage open communication for resolution.
13. Legal Basis for Data Processing
We process your personal data under the following legal bases:
  • Performance of a Contract: To fulfill purchase orders and deliver requested products.
  • Legitimate Interest: To improve operations and customer satisfaction.
  • Consent: For marketing and promotional activities when permission is granted.
14. Dispute Resolution
If you have any concerns regarding data processing, we encourage direct contact to resolve the issue amicably. If unresolved, you may approach relevant legal authorities.
15. Contact Us
For inquiries or issues related to this Privacy Policy, please reach out via the communication channels listed on our website. We value your trust and are here to assist you with any concerns regarding your privacy.
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